Privacy Policy
Compliant With: IT Act 2000, SPDI Rules 2011, Consumer Protection Rules 2020
Last Updated: 01/04/2026
Welcome to https://vyshishop.in (“Platform”), operated by Vyshikax Technology Private Limited (“Company”, “we”, “our”, “us”).
We are committed to safeguarding your privacy and protecting your personal data in compliance with Indian law.
By using our Platform, you consent to the practices described in this Privacy Policy.
If you do not agree with this policy, please discontinue using the Platform.
1. Information We Collect
We collect the following categories of information:
1.1 Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping/Billing Address
- Date of Birth (optional)
- Account login details
1.2 Sensitive Personal Data (SPDI)
Collected only when necessary and with your consent:
- Payment details (processed via secure gateways only)
- Bank details (for refunds)
Note: We do NOT store your full card/payment details. All transactions are handled by RBI-compliant payment gateways.
1.3 Device & Technical Data
- IP Address
- Browser type
- Device information
- Cookies & session data
- Usage analytics
- Approximate location
This helps improve performance, personalization, and security.
1.4 Order & Transaction Data
- Order history
- Cart activity
- Wishlist items
- Payment status
- Delivery and return details
2. How We Use Your Information
We use your data to:
- Process and fulfill orders
- Deliver products via courier partners
- Provide customer support
- Process refunds, returns, and cancellations
- Improve website performance
- Personalize user experience
- Send order updates and offers
- Prevent fraud or misuse
- Comply with legal obligations
3. Sharing of Information
3.1 Trusted Third Parties
We may share data with:
- Courier partners
- Payment gateways (Razorpay, PayU, etc.)
- SMS/email service providers
- IT and analytics providers
All partners are obligated to protect your data.
3.2 Legal Authorities
We may disclose data when required by:
- Court orders
- Government authorities
- Law enforcement
- Legal compliance requirements
4. Cookies & Tracking Technologies
We use:
- Cookies
- Session data
- Pixels
- Analytics tools
to improve performance and user experience.
You may disable cookies, but some features may not function properly.
5. Data Security Measures
We follow industry-standard practices:
- SSL encryption
- Secure servers
- Access control
- Password protection
- Regular security audits
Despite these, no system is completely secure.
6. Data Retention Policy
- Active users: Until account deletion
- Inactive users: Up to 1 year
- Transaction data: 5–7 years (legal compliance)
Data is deleted or anonymized after retention period.
7. Your Rights
You have the right to:
✔ Access your data
✔ Correct inaccurate data
✔ Withdraw consent
✔ Request deletion (subject to legal limits)
To exercise rights, contact:
📩 info@vyshishop.in
8. Children’s Privacy
We do not knowingly collect data from individuals under 18 years.
If such data is identified, it will be deleted immediately.
9. Third-Party Links
Our Platform may include external links.
We are not responsible for third-party:
- Privacy practices
- Content
- Policies
10. Changes to Policy
We may update this Privacy Policy due to:
- Legal updates
- Business changes
- Security improvements
Continued use = acceptance of updated policy.
11. Grievance Officer
As per IT Act and SPDI Rules:
Name: Chikkasiddaiah Madarahalli Shashank
Designation: Grievance Officer
Company: Vyshikax Technology Private Limited
Address:
Ground Floor, Building No. 25
Nachanahalli Palya, JP Nagar 2nd Stage
Rajageetha Nilaya, Mysuru, Karnataka – 570008
📞 +91 9164062711
✉️ info@vyshishop.in
🕘 Monday – Friday (9:00 AM – 6:00 PM)
Complaints will be acknowledged within 48 hours and resolved within 30 days.
12. Contact Us
For any privacy-related queries:
📞 +91 9164062711
📩 info@vyshishop.in
Company Details
Vyshikax Technology Private Limited
CIN: U63120KA2025PTC211734
GSTIN: 29AALCV6281E1ZV
Website: https://vyshishop.in/